Terms & Conditions

1. Our services

Nexora AI may provide AI-powered marketing support, digital marketing strategy, social media and brand-growth services, lead-generation support, workflow automation, and related business solutions. The exact scope, deliverables, fees, timelines, and responsibilities for any paid engagement should be agreed in writing before work begins.

2. Enquiries and communications

If you contact us or submit a form, you agree to provide information that is accurate to the best of your knowledge. We may use the information you submit to respond to your enquiry, understand your business needs, provide requested information, and communicate about relevant services. Submitting an enquiry does not automatically create a client relationship or guarantee that we will accept an engagement.

3. Privacy

We aim to handle personal information responsibly and use it for legitimate business purposes connected with your enquiry or services. Information may be processed by service providers who help us operate our website or respond to enquiries, or disclosed where required by law. We do not intend to sell personal information. Please avoid submitting sensitive personal information through general enquiry forms. These terms should be read alongside any separate Privacy Policy published on our website.

4. No guarantee of marketing results

Marketing, advertising, lead generation, automation, and business outcomes depend on many factors outside our control. Any examples, estimates, projections, or general statements about potential results are illustrative only unless expressly guaranteed in a separate written agreement. We do not guarantee a specific number of leads, sales, revenue, audience growth, advertising performance, or return on investment.

5. Your responsibilities

• Provide accurate information, materials, approvals, and instructions needed for any agreed work.
• Ensure that you have the rights and permissions necessary to provide any content, data, images, or other materials to us.
• Use our website and services lawfully and not for fraud, spam, misleading claims, or infringement of others’ rights.
• Review and approve advertising, public-facing content, and business decisions before publication or implementation where approval is required.

6. Fees and cancellations

Any fees, payment milestones, taxes, cancellation terms, refunds, and project-specific conditions will be set out in the relevant proposal, invoice, or written agreement. If no separate agreement applies, please contact us to clarify the terms before authorising paid work.

7. Intellectual property

Unless otherwise agreed in writing, website text, branding, designs, materials, and other content made available by Nexora AI are owned by Nexora AI or used with permission and may not be copied, republished, or commercially exploited without permission. Ownership and usage rights for client-specific deliverables should be defined in the relevant written agreement. You remain responsible for ensuring you have rights to materials you provide.

8. Third-party platforms and tools

Our work may involve third-party services such as social networks, advertising platforms, analytics tools, AI tools, or automation providers. Those services are governed by their own terms and policies. We do not control their availability, policy decisions, algorithms, account restrictions, outages, or changes, and we are not responsible for issues caused by third-party platforms.

9. Website availability and information

We aim to keep our website information useful and current, but we do not warrant that the website will always be available, error-free, or complete. Website content is general information and is not legal, financial, or other professional advice tailored to your circumstances.

10. Limitation of liability

To the extent permitted by applicable law, Nexora AI will not be liable for indirect, incidental, special, consequential, or punitive losses, or for loss of profits, revenue, data, business opportunities, or goodwill arising from use of the website or services. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited. Any additional liability terms for a specific engagement should be stated in its written agreement.

11. Suspension or termination

We may suspend or discontinue website access or services where reasonably necessary, including for misuse, unlawful activity, security concerns, non-payment under an applicable agreement, or a breach of these terms. Project termination and any resulting fees or obligations may also be governed by the relevant written agreement.

12. Changes to these terms

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after an update means you accept the updated terms to the extent permitted by applicable law.

13. Governing law

These terms are subject to applicable laws. Any governing-law or jurisdiction provisions should be confirmed for Nexora AI’s business and the locations in which it operates before publication.

14. Contact

For questions about these Terms & Conditions, please contact Nexora AI through the contact method provided on our website: https://nexoraaisupport.netlify.app/.